Common questions about Stratta's platform, features, and implementation
CAC calculations follow standard finance methodology: total marketing and sales spend divided by new customers acquired in the period. CLTV uses cohort-based analysis with configurable discount rates. All formulas are transparent and auditable.
All plans include PDF and PowerPoint export with customizable branding. Exports maintain chart and table formatting and can be scheduled for automatic generation.
Initial setup requires 3-5 business days for data integration and validation. Full deployment including historical data import and team training typically completes within two weeks.
Stratta connects to Google Ads, Facebook Ads, HubSpot, and Salesforce. Enterprise plans include custom API integrations for proprietary systems or additional platforms.
Stratta is SOC 2 Type II compliant with end-to-end encryption for data in transit and at rest. Regular third-party security audits are conducted. Customer data is never used for model training or shared with third parties.
Professional plans include email support with 24-hour response time. Business and Enterprise plans add priority support, dedicated account management, and implementation assistance.
Stratta automatically syncs data from connected systems (CRM, ad platforms) and validates for consistency. Discrepancies are flagged with root-cause analysis. Historical data is retained for trend analysis and audit purposes.
Enterprise plans support custom calculation formulas and metric definitions aligned to your chart of accounts. All customizations are documented and auditable.
You can export all data in standard formats (CSV, JSON) before cancellation. Data is retained for 90 days post-cancellation, then permanently deleted in accordance with our data retention policy.
Contact our team for detailed information about security, compliance, and enterprise requirements.